As Exclusive distributor of RPost for the DACH region We offer businesses, law firms and organisations full access to all RPost solutions.
RPost stands worldwide for legally binding, verifiable, and secure digital communication – from e-mails to documents, signatures, and AI-powered compliance.
We advise, implement and sell all RPost products and accompany you from selection to productive deployment.
RMail turns every email into a Court-admissible means of communication.
With a few clicks, you can send emails including attachments with proof of delivery, content protection and timestamp – directly from your existing email client.
Your benefits:
With RDocs, you always maintain control over sensitive documents – even after dispatch.
You decide, where, How long and Under what conditions may access content.
Your benefits:
RSign enables Legally binding electronic signatures – quick, easy and deployable worldwide.
Sign documents digitally and automatically receive a auditable evidence report.
Your benefits:
RaptorAI uses artificial intelligence to Compliance, data protection and security risks to recognise and minimise in digital communication early on.
Your benefits:
As authorised and exclusive RPost distributor for Germany, Austria, and Switzerland, we are your central point of contact for:
Address us, ... if you want to make your digital communication more secure, efficient, and legally compliant. We perfectly integrate RPost into your company.
Whether you're in Düsseldorf, Leipzig, Munich or Berlin – USER 2000 AG offers you bespoke IT solutions that perfectly suit your company. With our headquarters in Ratingen (near Düsseldorf) and branches in Munich and Leipzig, we are flexibly positioned and always ready to be on-site throughout Germany. For us, no distance is too far to support you with first-class IT services.
The whole of Germany is an innovative and fast-paced market requiring companies to have reliable and flexible IT solutions. USER 2000 AG is your partner when it comes to preparing your IT infrastructure for the future. With our locations in North Rhine-Westphalia (Ratingen near Düsseldorf), Bavaria (Munich), and Saxony (Leipzig), we operate nationwide and offer our services throughout Germany.
Our IT services encompass everything you need for the smooth operation and further development of your digital infrastructure – from cloud solutions and cybersecurity to managed services tailored to your business. No matter where you are, whether in Düsseldorf, Leipzig, Munich, or Berlin – we are by your side as a partner.
Through our strong presence in various regions of Germany, we can offer you IT services that connect your company locations and make your IT fit for the future. With our cloud services, managed services, and individual IT consulting, we are ready to support you anywhere in Germany – whether in Düsseldorf, Leipzig, Munich, Berlin, or elsewhere.
Digitalisation is advancing, and the threats from cyber-attacks are growing more complex by the day. That's why, at USER 2000 AG, cloud solutions and cybersecurity are at the forefront of our services. We ensure your data is secure and your systems remain flexible, so you can concentrate on what's essential: your business.
In our fast-paced world, flexibility can be the deciding factor in your company's success. This is precisely where USER 2000 AG's cloud services come into play, revolutionising how you work, how you store data, and how you manage your applications. Our cloud solutions are like a Swiss Army knife for your IT needs: versatile, always available, and efficient.
Imagine being able to expand your storage space with just a few clicks, without having to buy new hardware. Or you could make your applications and services accessible from anywhere in the world, without worrying about the physical infrastructure. This is precisely what our cloud services enable you to do. They offer the scalability and flexibility you need to keep your business agile and responsive.
But our cloud services are not just about flexibility and scalability. They also offer a level of security that is difficult to achieve with traditional on-premise solutions. Your data is stored in highly secure data centres, monitored around the clock to ensure protection against cyber threats. In addition, the cloud enables efficient data recovery and business continuity planning, so your company can continue to run smoothly even in the event of an unexpected incident.
Furthermore, our cloud services enable a new way of collaboration. Teams in Düsseldorf, Leipzig, and anywhere in the world can collaborate, share files, and communicate in real-time as if they were in the same room. This not only fosters productivity but also enhances creativity and innovation within your company.
In an era where cyber-attacks are commonplace and hackers are developing increasingly sophisticated methods, it is crucial that your company has not just any cybersecurity protection, but the very best. We understand that cybersecurity is far more than a necessary evil – it is a central pillar that supports and protects your business.
Our Cybersecurity Solutions are like a bespoke suit: they fit perfectly with the specific threats and challenges your company faces. We use the latest security technologies and combine them with proven strategies to ensure comprehensive protection. Whether it's defending against ransomware, phishing attacks, or insider threats, we have the expertise and the tools to keep your business safe.
However, we also know that technology alone is not enough. Cybersecurity is a continuous process that requires vigilance and ongoing adaptation. That's why we work closely with our clients throughout Germany to not only protect their systems but also to raise awareness of security risks. We offer regular training and awareness programmes for employees, as the human factor plays a crucial role in cybersecurity.
In the world of information technology, the path to success can often seem like a labyrinth. New technologies emerge while old ones become obsolete, and making the right decisions can be overwhelming. We are not just technical experts; we are also strategic guides, helping you navigate the complex terrain of the IT landscape.
Our IT consultancy goes far beyond the usual. We understand that every company has its own goals, challenges, and potential. That's why we don't just offer solutions, but tailor-made strategies specifically designed for your business. We delve deep into your business processes, analyse your IT infrastructure, and work closely with you to not only solve problems but also discover opportunities you may not have considered.
The IT world is constantly changing, and what is considered the best solution today may be outdated tomorrow. Our experts always stay up-to-date to recommend the most current and effective technologies. Whether it's integrating cloud computing, strengthening your cybersecurity, or carrying out digital transformations – we ensure that your IT strategy is not only current but also future-proof.
The cloud is no longer just an option, but the future for businesses that want to work flexibly and efficiently. Whether private, public, or hybrid cloud – we will find the right solution for your requirements and ensure seamless integration. With our support, the move to the cloud becomes uncomplicated and secure, while your data is guaranteed to be hosted in Germany. Rely on us to make your IT infrastructure future-proof!
Whether you prefer a private, public, or hybrid cloud, we will design your cloud infrastructure specifically to your needs.
Benefit from a fully managed IT service that takes work off your hands, reduces costs, and ensures the availability of your IT systems.
As a certified partner, we offer comprehensive solutions for Microsoft 365 and Azure. From integration to the management and optimisation of your cloud services.
Protect yourself against data loss. Our cloud backup solutions guarantee fast recovery and protection against data loss through efficient disaster recovery strategies.
Our cloud solutions grow with your business. They adapt flexibly to your requirements and offer the necessary scalability when it matters.
Your data is safe with us. We offer cloud solutions that meet the highest security standards – with hosting at 100% in German data centres.
The journey to the cloud can seem complicated – but with us by your side, this step becomes simple and secure. Our experts will support you with Conceptualisation and implementation Your cloud strategy. You have a choice: Private, public or hybrid cloud – anything is possible, and it’s guaranteed to be hosted in Germany at 100%.
Whether you're looking to migrate just parts of your IT infrastructure to the cloud or to switch your entire environment to a modern cloud solution, we'll guide you step by step. Especially for small and medium-sized enterprises (SMEs), our German cloud solutions maximum flexibility and cost-efficiency. With our IT-as-a-Service Offers such as Managed Servers, Backup-as-a-Service and Workplace-as-a-Service We relieve your internal resources and ensure smooth operations.
Möchten Sie in die Microsoft Cloud change? We are certified Microsoft and Azure Partner and support you in finding the right components from Microsoft 365 and Azure to integrate and thereby the optimal Sizing for best performance to be found.
But the cloud isn't just suitable for large projects. Smaller scenarios can also be accommodated in our own data centre. This allows you to easily and cost-effectively move parts of your infrastructure or backups to the 100% German Cloud outsource.
USER 2000 AG is your trusted partner for IT services across Germany. Our highly qualified team brings years of experience to develop bespoke solutions tailored precisely to your requirements. With our managed services, we ensure that you can consider us your outsourced, in-house IT department. Simply put, like an out-of-the-box product, we make sure your IT just works.
A valuable way to meet the increasing complexity and demands of the IT world is to outsource the operation of your own IT infrastructure. You can receive 24/7 support if required and have your own IT department at USER 2000 AG.
Our managed services focus on the needs of your individual IT infrastructure. From IT monitoring and patch management to the resolution of errors and disruptions, we take care of the IT issues where you need external help.
We take full responsibility for managing your IT infrastructure, from maintenance and monitoring to optimising your systems. This allows you to focus on your core business, safe in the knowledge that your IT is in good hands.
A stable and secure network is the foundation of your IT. We take care of the planning, implementation, and maintenance of your network infrastructure to ensure optimal performance and minimise downtime.
Protect your valuable data and systems from threats. We implement comprehensive security solutions that shield your IT from attacks and ensure the integrity of your data.
Leverage the benefits of the cloud with our flexible cloud solutions. From cloud migration to management, we offer everything you need to make your IT infrastructure more scalable and efficient.
Secure your data and ensure it can be quickly restored in an emergency. Our bespoke backup and recovery solutions offer you the peace of mind that your data is protected at all times.
Our helpdesk is available around the clock. Our experts will help you quickly and competently with IT problems to ensure the smooth operation of your systems.
With USER 2000 AG as your managed services partner, you're perfectly positioned. Contact us for a no-obligation consultation and find out how we can make your IT infrastructure more efficient and secure.
In today's digital world, it's crucial that your entire business is connected across departments and locations, operating securely and protected. With constant threats of cyber-attacks, network security is more important than ever. Hackers use bots to attack servers worldwide in seconds – including yours. This can be tracked live in the server's syslog. Therefore, the question isn't if you will be hacked, but when.
An effective network infrastructure not only enables smooth internal operations but also fosters collaboration between different teams and locations. We design your network environment to be comfortable, secure, and uncomplicated, allowing you to focus on your core business. The right network structure is crucial for defending against potential attacks and protecting your sensitive data.
From LAN, WLAN, and WAN to VPN – we design and document your network architecture for the highest availability.
Firewall implementation, 2-factor authentication, and endpoint protection to safeguard your data from unauthorised access and cyberattacks.
Continuous monitoring of your network environment and adapting the infrastructure to your requirements to minimise downtime.
Regularly test your IT security, including social engineering, to identify vulnerabilities and close security gaps through staff training.
Powerful networking technology is the backbone of any data centre. By integrating VPN connections, we enable external and field staff to access relevant data and services unimpeded, no matter where they are. Furthermore, we offer you the flexibility to set up Wi-Fi networks in office buildings, hotels, or production facilities to promote flexible working.
The questions you should be asking yourselves are: can you confidently say your data is sufficiently protected against espionage, theft, or manipulation? Do you know if your servers are adequately protected against viruses or unwanted access? As your security specialists, we are here to help you answer these questions and permanently secure your IT infrastructure.
Comprehensive protection that is flexible and can be used continuously is essential to avoid disrupting your employees' workflow. Trust our expertise to ensure your business's security and succeed in the digital world!
To round off our service portfolio, with U2Care we offer you our IT support as a flexibly scalable option to ensure the ongoing operation of your environment. We differentiate ourselves from many competitors by not just offering support contracts with guaranteed response times and no further benefits. With high availability on our support hotline, we offer you managed services in all areas of IT that create real added value and simplify daily IT operations.
Provides basic support for everyday IT problems. Our experts are on hand to ensure your systems are back up and running quickly. Ideal for businesses looking for a cost-effective solution to maintain their IT operations.
This level includes additional support hours and faster response times to tackle even more complex IT challenges. Perfect for businesses reliant on a more robust IT infrastructure, requiring proactive support to identify and resolve potential issues early on.
Here, you benefit from comprehensive services that include even faster response times and a higher hourly allocation. Our team works closely with you to proactively monitor and maintain your IT systems, ensuring your business can continue operating without interruption. This support is particularly suited for critical IT environments where downtime cannot be tolerated.
Data centres must be available around the clock these days and have no downtime. Together with our experts, we ensure that your infrastructure runs performantly at all times and does not endanger operations through failures. We proactively patch your systems, offer monitoring for your environment, and provide the calculable service you desire for IT operations. This allows you to concentrate on the essential tasks in your company.
Beyond the data centre, with Managed Workplaces we offer a comprehensive service to ensure your employees are always well-equipped and, in the course of U2First, provide holistic first-level support for user issues. This way, we act as part of your team. We proactively take care of updates and the inventory of all your devices, as well as documentation and everything that arises daily, from employees to the data centre.
Take your IT security to a new level – with the right partner at your side!
Experienced experts will thoroughly examine your systems and uncover hidden vulnerabilities.
Every company is unique – our penetration tests are tailored to your individual needs.
Proactive vulnerability detection before cybercriminals can exploit them.
From planning and testing to vulnerability analysis – clear steps for maximum efficiency.
Comprehensive documentation with risk assessments and concrete recommendations for action.
Strengthen your customers' trust while meeting important compliance requirements.
Pentesting, short for penetration testing, is a targeted, professional testing procedure where IT security experts deliberately search for vulnerabilities in your digital infrastructure. These „ethical hackers“ use the same methods as potential attackers to identify security flaws before criminals do. The goal: to uncover risks before they become real problems.
A pentest begins with thorough planning, during which we define which areas of your infrastructure will be tested. From networks and web applications to databases – everything will be scrutinised. During the test, our experts simulate real attacks to uncover security vulnerabilities. After completion, you will receive a comprehensive report with clear recommendations for rectifying the weaknesses.
After each pentest, you will receive detailed documentation listing all identified vulnerabilities. For each vulnerability, there will be an assessment of its criticality and recommendations for remediation. This serves as a guide to ward off future attacks and ensure lasting security.
A penetration test not only provides a sense of security but also improves your customers' trust and meets important compliance requirements. Furthermore, it minimises the risk of damage to your reputation that can arise from security incidents. This keeps your brand protected and your systems future-proof.
Black-Box: The testers have no information about the systems, like a real attacker.
Grey-Box: Testers have restricted information, such as login credentials or system plans.
White-Box: Testers receive comprehensive information about the target system.
In addition, legal frameworks are set, e.g. when the test takes place and what exactly is permitted. This prevents conflicts and ensures that the test is carried out within a legally secure framework.
The following methods are used:
Publicly accessible information: Testers look for information on the internet that is freely available. This includes company data, public IP addresses, employee information (which could be used for phishing attacks), or data breaches.
Network scans: Specialised tools are used to scan networks to determine which servers and devices are accessible. Open ports and running services are identified in the process.
Identification of technologies used: Testers try to find out which software and technologies the target system uses, e.g., which operating systems, databases, or web servers are in use.
The aim is to find potential vulnerabilities and attack vectors through which an attack could later be simulated.
Automated vulnerability scanners: These tools scan the system for known security vulnerabilities such as outdated software versions, incorrect configurations, or insecure services.
Manual Tests: Experienced testers specifically attempt to find security vulnerabilities that automated tools might overlook. They test whether passwords are too weak, security policies have not been correctly implemented, or if unusual software behaviour patterns indicate errors.
The focus here is to identify vulnerabilities before a real attacker can do so. Each vulnerability found will be documented and categorised (e.g. „critical“, „high“, „medium“).
Attacks on vulnerabilities: You attempt to exploit security flaws such as SQL injection, cross-site scripting (XSS), or outdated software to gain access to systems.
Escalate rights: If they have access, testers check if they can penetrate further into the system and gain higher privileges, such as administrator rights.
Access to sensitive data: Testers attempt to browse databases or internal files to find out how far an attacker could get.
Important: The goal of this phase is not to cause damage, but to demonstrate what a real attacker might do. The testers will attack the system in such a way that no permanent damage is caused.
A list of all vulnerabilities: Each identified vulnerability will be explained and given a risk assessment. This shows how critical the vulnerability is for the company.
Exploitation reports: This section describes which vulnerabilities could be successfully exploited and what impact this has on IT security.
Recommendations: For each vulnerability, there are clear recommendations on how it can be rectified. This can include, for example, updating software, changes to configuration, or additional security measures.
The report is a roadmap for how the company can improve its IT security. In addition, there is often a personal meeting where the testers explain the report and answer questions.
Following the company's closure of the identified vulnerabilities, a re-test is strongly recommended. This test serves to ensure that the measures taken were effective and that no new vulnerabilities have arisen. The pentesters will again use the same attack methods to check whether the previously discovered security gaps have truly been resolved. This step is important to ensure that the changes made secure the system in the long term and that no further security risks exist. Regular re-testing helps the company to continuously maintain its IT infrastructure's security status at a high level.
In a world where cyber-attacks are becoming increasingly frequent and sophisticated, it's no longer enough to rely solely on traditional protective measures. Companies are targeted daily, whether through ransomware, phishing, or targeted hacker attacks. Data loss, production downtime, or even a complete IT shutdown can be the consequence – and not just for hours, but for days or even weeks. The financial and reputational damage caused by such attacks can be enormous.
Companies of all sizes and sectors are increasingly being targeted by cybercriminals. They use a variety of techniques to exploit vulnerabilities: from collecting sensitive data and exploiting human error through social engineering to attacking unprotected or outdated IT systems.
Our mission: To protect you and your company from these threats by developing a comprehensive security concept that covers all relevant levels of your IT – from the data centre to the end user. We use state-of-the-art technologies and proven best practices to proactively protect your IT infrastructure.
Hacker attacks are now an everyday risk for businesses worldwide. Every day, systems are compromised, sensitive data is stolen, or entire infrastructures are paralysed. But it doesn't have to come to that. With our tailor-made cybersecurity solutions, you can protect your company from these threats. We offer far more than just basic protection: from identifying potential vulnerabilities to continuous monitoring of your systems – our experts are by your side.
Our security strategies encompass everything necessary to make your IT infrastructure robust and resilient. We test your networks through penetration testing, train your workforce through targeted security awareness training, and implement state-of-the-art security measures such as firewalls, intrusion detection systems, and multi-factor authentication.
Our solutions not only prevent unauthorised third-party access, but also ensure that your data is protected and available at all times. Whether targeted hacker attacks or automated bots searching for vulnerabilities day and night – we ensure that your company remains secure.
Trust our expertise before it's too late. Learn more about our comprehensive penetration tests, which will help you identify and fix vulnerabilities in your IT environment.
Our penetration tests (or ‘pentests’ for short) simulate real-world attacks on your IT environment without disrupting day-to-day operations. The aim is to identify potential security vulnerabilities in your systems before they can be exploited by attackers. Whether it’s your network, web applications or end devices – we analyse everything in detail and provide you with specific recommendations for action.
Many organisations underestimate the risk of targeted attacks and are often unprepared. Through our realistic hacking scenarios, we show you how attackers go about breaching your systems. These simulations are tailored to your IT infrastructure and reveal specific vulnerabilities that you may have overlooked. This provides you with valuable insights into potential risks and enables you to take targeted measures to optimise your security strategies.
Even the best technical security measures are of little use if your staff are not adequately trained. Most cyberattacks begin with human error – phishing emails or carelessly clicking on malicious links. Our awareness training ensures that your staff can recognise potential threats at an early stage and respond to them appropriately.
Phishing remains one of the most successful techniques for gaining access to company data. We simulate targeted phishing attacks to test your employees' responsiveness and identify vulnerabilities in security awareness. This helps implement targeted training and preventive measures.
An IT contingency plan is essential for responding quickly and effectively in the event of a cyber attack. We develop bespoke contingency plans for you that cover all the relevant steps – from the initial detection of an attack right through to the full recovery of your systems. This ensures that downtime is minimised and damage is limited.
We secure not only your central data centre, but also all end devices connected to your network. In this way, we protect your entire IT infrastructure – from servers to laptops and mobile devices. Our solutions include firewalls, intrusion detection systems and endpoint protection, which ensure maximum security.
The number of cyberattacks worldwide is rising rapidly – and no business is immune. Whether small businesses or large corporations, they are all in the crosshairs of cybercriminals. A single successful attack can have devastating consequences: data loss, operational downtime and financial losses running into millions. With our comprehensive cybersecurity solutions, we offer you the protection you need to prevent such threats.
Cybersecurity is not „one size fits all“. Every company has individual challenges and security requirements. We analyze your existing IT environment and create a comprehensive protection plan tailored to your specific needs. From implementing Zero Trust architectures to continuously monitoring your systems – we ensure you can operate safely in the digital world.
With us by your side, you’re not just prepared – you’re one step ahead. Our team of experienced IT security experts is on hand to offer you advice and support to protect your data and systems in the long term. From identifying vulnerabilities to implementing security solutions, we offer everything you need to rise to the challenges of the digital age.
With Fsas PrivateGPT We provide companies with a powerful, private AI solution that combines all the benefits of modern language models with maximum data security. Instead of passing sensitive information to external cloud services, it runs Fsas PrivateGPT directly within your own infrastructure – whether on-premises, in a private cloud, or in a hybrid environment.
With Fsas PrivateGPT, you get the speed and efficiency of modern AI – combined with the peace of mind that your confidential information remains within your control at all times.
Fsas PrivateGPT is the solution for companies that want to use artificial intelligence without compromising data protection or compliance.
Efficient, flexible and future-proof: with our Placetel-based cloud telephone systems, we take your business communications to the next level.
As an experienced IT service provider specialising in the construction and operation of high-performance data centres, we offer you a professional VoIP solution that is perfectly tailored to your requirements.
Location-independent telephony – in the office, at home, or on the go (including integrated in the car) – with smartphone, laptop, or classic desk phone.
Whether you're a start-up or a large enterprise, our solution grows with you. New phone numbers, extensions, and features are set up in minutes.
No investment in classic telecom infrastructure. Instead, a fair, monthly tariff – with no hidden costs.
Use the cloud phone system seamlessly with Microsoft Teams, CRM systems, or your existing IT infrastructure.
Hosted in certified German data centres – for the highest availability, security, and data protection.
Placetel is among the leading providers in the field of cloud telephony, offering over 150 functions – from virtual fax solutions and call queues to intelligent call routing. As a certified partner, we handle the complete setup, configuration, and support of your Placetel solution – naturally with personal support and a direct contact person.
Why choose us?
We combine our extensive data centre operation know-how with the flexibility of modern communication solutions. This way, you don't just get a cloud-based phone system, but a holistic communication concept that seamlessly integrates into your digital infrastructure.
Let's rethink your communication together.
Get a no-obligation consultation now – we look forward to hearing from you!
