Career at User 2000 AG

Join our team

As an IT service provider with its headquarters in Ratingen and a branch in Leipzig, we have been advising and supporting our customers for over 30 years. Our customers include not only medium-sized enterprises but also public sector clients, schools and large corporations.

Would you like to become part of our innovative and modern company?
Do you still keep your sense of humour on a stressful day?
Then you've come to the right place!

With us, you can work very flexibly and without a dress code. Would you like to start at 9 AM because you want to take the children to school beforehand? No problem! Do you want to identify with the company and know where we stand? We regularly discuss internally how our figures look, where we are doing well, and where we can improve.
We live transparency, humour and cohesion.

Job vacancies

IT Senior Network Engineer (m/f/d)
We are looking to strengthen our team with a dedicated Senior Network Engineer (m/f/d). Our fantastic team thrives on motivation, enjoyment, team spirit, and enthusiasm. We live and love what we do and want to expand our team with you and celebrate even greater successes together.

Type of position: Full-time
Workplace Ratingen
Begin: immediately

Your tasks:

  • Installation and configuration of networks and firewalls.
  • Main point of contact for switches, Wi-Fi, and network technologies such as NAC, campus networks, and QoS.
  • Technical execution and planning of IT projects in the areas of networks, WLAN, and security.

Experience with Avaya or Extreme Networks, as well as Fortinet, is desirable but not essential.

We offer

  • A permanent employment contract
  • A family-like environment with a relaxed working atmosphere and a high degree of personal responsibility
  • An interesting and varied range of duties
  • Great qualification opportunities
  • 30 days' holiday
  • A modern workplace in a dynamic team
  • A private company car for a stress-free day, any day, which your partner can also use
  • Company pension scheme
  • Complimentary drinks
  • A home office for you
  • Training and certifications
  • Have a self-determined day – feel free to schedule private appointments too, for optimal work-life balance
  • Discounts and subsidies on a wide range of products from major manufacturers & brands
  • Extra time off on special occasions. Welcoming a new baby? Getting married, or your best mate? You’ll of course get these days off from us, without using any of your annual leave.
  • Your 30 days of holiday have already been used, but you urgently need to arrange some private time off? In that case, we are happy to grant you additional unpaid leave.
  • The ability to use workations
  • Partial coverage of the Urban Sports Club as compensation for your office job
  • A great buddy system for a relaxed onboarding and a smooth introduction, with a dedicated point of contact for you at all times.

You bring with you

  • Good knowledge of German and English.
  • Passion and motivation for network technologies.
  • Technical training as an IT specialist for system integration or equivalent training, or a degree in computer science.
  • Sound knowledge in the network field.
  • Motivation, willingness to perform, and a high degree of initiative.
  • Several years of professional experience.
  • Certifications in Extreme Networks or Fortinet would be an advantage.
  • Confident and professional demeanour

 

Type of position: Full-time

Salary: €4,200.00 – €6,250.00 per month

 

Working hours:

  • Monday to Friday

Services

  • Occupational pensions
  • Workplace training
  • Profit sharing
  • Company events
  • Company mobile
  • Company car
  • Flexible working hours
  • Flexible working hours
  • Home office option
  • Free drinks
  • Free parking
  • Additional holiday days

Additional payment

  • Christmas bonus
  • Additional payments

 

Training

  • Intermediate school-leaving certificate or equivalent (desirable)

Work experience

  • IT Support: 3 years (Required)

Language:

  • German (minimum C2 Level) (Required)

 

Work location: Partly from home in 40880 Ratingen

Account Manager (m/f/d)
We are looking to strengthen our team with a dedicated Account Manager. Our great team relies on motivation, enjoyment, team spirit, and enthusiasm. We live and love what we do and want to expand our team with you and celebrate even greater successes.

Type of position: Full-time
Workplace Ratingen
Begin: immediately

Your tasks:

  • Responsible for commercial customer support and advice.
  • You are the interface between our customers and partners and independently plan sales activities.
  • Together with the management, you will develop sales forecasts and analyze target industries.
  • From client acquisition and consultation, to independent appointment scheduling, through to quotation submission and processing, you can fully develop your strengths and progress within our company.

We offer

  • A permanent employment contract
  • A family-like environment with a relaxed working atmosphere and a high degree of personal responsibility
  • An interesting and varied range of duties
  • Great qualification opportunities
  • 30 days' holiday
  • A modern workplace in a dynamic team
  • A private company car for a stress-free day, any day, which your partner can also use
  • Company pension scheme
  • Complimentary drinks
  • A home office for you
  • Training and certifications
  • Have a self-determined day – feel free to schedule private appointments too, for optimal work-life balance
  • Discounts and subsidies on a wide range of products from major manufacturers & brands
  • Extra time off on special occasions. Welcoming a new baby? Getting married, or your best mate? You’ll of course get these days off from us, without using any of your annual leave.
  • Your 30 days of holiday have already been used, but you urgently need to arrange some private time off? In that case, we are happy to grant you additional unpaid leave.
  • The ability to use workations
  • Partial coverage of the Urban Sports Club as compensation for your office job
  • A great buddy system for a relaxed onboarding and a smooth introduction, with a dedicated point of contact for you at all times.

You bring with you

  • You speak fluent German and English.
  • You have a good understanding of the growing IT environment.
  • You possess passion and motivation for the IT and sales sectors.
  • You have successfully completed a commercial apprenticeship as an IT system merchant or a comparable apprenticeship, or you have completed a degree in business administration.
  • Basic knowledge of data centres and networks.
  • You are motivated, performance-driven, and demonstrate a high degree of initiative.
  • You are professionally skilled and have at least 3 years of work experience.
  • A confident and professional demeanour is your forte.

 

Type of employment: full-time or part-time

 

Working hours:

  • Monday to Friday

Services

  • Occupational pensions
  • Workplace training
  • Profit sharing
  • Company events
  • Company mobile
  • Company car
  • Flexible working hours
  • Flexible working hours
  • Home office option
  • Free drinks
  • Free parking
  • Additional holiday days

Additional payment

  • Christmas bonus
  • Additional payments

 

Training

  • Intermediate school-leaving certificate or equivalent (desirable)

Work experience

  • Commercial: Min. 2 years (Required)

Language:

  • German (minimum C2 Level) (Required)

 

Work location: Partly from home in 40880 Ratingen

IT System Administrator (m/f/d)

We are looking for a dedicated IT System Administrator (m/f/d) to join our team in Ratingen.
Our brilliant team thrives on motivation, enjoyment, team spirit, and enthusiasm. We live and love what we do and want to expand our team with you and celebrate even greater successes. The workplace is Ratingen and you could start immediately.

Your tasks

You are responsible for resolving disruptions within set deadlines, and you support our customers in their day-to-day activities and within U2Care.
You are a primary point of contact for all our customers' queries and have a high degree of autonomy and responsibility.

You will work through open cases in our ticketing system, support colleagues with the implementation of IT projects, and you are also welcome to participate in our further training measures if you wish.

We offer

  • A permanent employment contract
  • A family-like environment with a relaxed working atmosphere and a high degree of personal responsibility
  • An interesting and varied range of duties
  • Great qualification opportunities
  • 30 days' holiday
  • A modern workplace in a dynamic team
  • A private company car for a stress-free day, any day, which your partner can also use
  • Company pension scheme
  • Complimentary drinks
  • A home office for you
  • Training and certifications
  • Have a self-determined day – feel free to schedule private appointments too, for optimal work-life balance
  • Discounts and subsidies on a wide range of products from major manufacturers & brands
  • Extra time off on special occasions. Welcoming a new baby? Getting married, or your best mate? You’ll of course get these days off from us, without using any of your annual leave.
  • Your 30 days of holiday have already been used, but you urgently need to arrange some private time off? In that case, we are happy to grant you additional unpaid leave.
  • The ability to use workations
  • Partial coverage of the Urban Sports Club as compensation for your office job
  • A great buddy system for a relaxed onboarding and a smooth introduction, with a dedicated point of contact for you at all times.

You bring with you

  • You speak German
  • You are a clever person who knows their way around the ever-growing IT environment.
  • You have passion and motivation for these subject areas
  • You have successfully completed technical training as an IT specialist for system integration or have a comparable qualification.
  • You have in-depth Microsoft Windows Server knowledge.
  • You have extensive knowledge in server virtualisation.
  • Your motivation, willingness to perform and a high degree of initiative are what set you apart.
  • You have a confident and professional demeanour.

Type of position: Full-time

Salary: €3,200.00 – €5,500.00 per month

Working hours:

  • Monday to Friday

 

Services

  • Occupational pensions
  • Workplace training
  • Profit sharing
  • Company events
  • Company mobile
  • Company car
  • Flexible working hours
  • Flexible working hours
  • Home office option
  • Free drinks
  • Free parking
  • Additional holiday days

 

Additional payment

  • Christmas bonus
  • Additional payments

 

Training

  • Intermediate school-leaving certificate or equivalent (desirable)

 

Work experience

  • IT Support: 3 years (Required)

 

Language:

  • German (minimum C2 Level) (Required)

 

Work location: Partly from home in 40880 Ratingen

Unsolicited application

Nothing suitable for you? Let us know how you can enrich our team with your unique perspective and skills, even without a specific job advertisement! We value fresh ideas and individual talents – bring in your strengths and visions and become part of our dynamic company culture!

Learn more about us

Would you like to learn more about USER 2000 AG's values and mission? Discover how we work and the principles that guide us in offering our customers bespoke IT solutions. Be inspired by our commitment to quality and innovation!